Core Features

  • Streamline your digital presence with our comprehensive management software, which integrates platforms such as: WhatsApp, Facebook and Instagram into one intuitive dashboard. Efficiently monitor messages, schedule posts, and engage with your global audience across multiple platforms simultaneously, eliminating the need to switch apps and ensuring a seamless, unified communication experience

  • This unified communication software streamlines customer engagement by consolidating WhatsApp, WeChat, LINE, Instagram, and Facebook Messenger—including comments—into a single inbox. It eliminates platform switching, allowing teams to manage conversations, automate responses, and track customer history efficiently, ultimately enhancing productivity and accelerating response times across all major social channels

  • Streamlines the entire lifecycle of handling customer orders. Centralizing operations for efficiency. It enables customers to place orders seamlessly while allowing businesses to capture, track, and manage fulfillment status in real-time—from picking and packing to shipping. Key features include automatic inventory updates, multi-channel order synchronization, payment processing, and comprehensive tracking that increases transparency

  • Simplifies the customer journey by assisting users to instantly identify and select available time slots, eliminating the friction of back-and-forth communication.

    Behind the scenes, the system maintains dynamic availability tracking, automatically updating schedules as bookings are confirmed to prevent double-booking. It handles complex variables like buffer times, resource limits, and staff shifts with ease

  • Social media management software streamlines your online presence by enabling scheduling, planning, and publishing content across multiple platforms—like Facebook, Instagram, and Threads—from a single dashboard. These tools enhance efficiency by automating posts, providing content calendars for consistency, and offering analytics to optimize engagement.

  • Provides a centralized dashboard to track, manage, and analyze engagement across platforms like Facebook, Instagram, and Threads. Allowing teams to monitor mentions, comments, and reactions in real-time, facilitating efficient moderation to maintain brand reputation. By automating notifications and organizing interactions into a single stream, users can promptly respond to queries, analyze audience sentiment, and boost community engagement.

  • Our versatile e-commerce platform offers a unified solution for modern businesses, streamlining product and inventory management across diverse catalogs. Whether you are selling physical goods requiring real-time stock tracking, digital downloads for instant delivery, or schedule-based bookings for services and rentals, our software handles it all with ease.

    The intuitive dashboard allows you to manage SKU variations, automate stock alerts, and synchronize availability across multiple channels. With powerful scheduling tools built-in, you can effortlessly manage appointments and time-slots alongside traditional retail. Scale your business confidently with a robust system designed for flexibility, efficiency, and growth.

  • Streamlines the entire transaction lifecycle by automating invoice generation the moment an order is placed, delivering professional, tax-compliant documents directly to customers.

    To ensure security, the system monitors the real-time status of every transaction. It verifies payment capture from payment gateway, flagging discrepancies and confirming that funds are successfully secured before fulfillment begins, the software reduces manual errors and provides a transparent, friction-less financial experience for both merchants and shoppers.

  • Our platform features a robust Discounts and Promotions Engine designed to drive conversions and boost customer loyalty. This flexible tool allows merchants to create, manage, and automate a wide variety of incentive programs tailored to their business goals.

    The engine supports diverse discount rules, ensuring you can target the right audience at the right time. Key capabilities include:

    • Coupon Codes: Fixed-amount or percentage-based discounts triggered by unique strings.

    • Automatic Discounts: Price reductions applied instantly at checkout based on pre-set criteria.

    • Buy X Get Y (BXGY): Classic "Buy One Get One" (BOGO) or tiered quantity offers.

    • Threshold Discounts: Free shipping or discounts applied once a specific cart value is reached.

    Whether you are running a seasonal flash sale or a personalized VIP loyalty campaign, our software provides the agility to execute complex promotional strategies with ease.

  • Ensures that customer inquiries are handled with precision and speed. The system streamlines the transition from automated self-service to personalized assistance by automatically generating a support ticket whenever a customer explicitly requests help from a human staff member. Furthermore, if the intelligent system determines that a customer’s complex demand exceeds the scope of pre-defined automated rules, it proactively creates a ticket to prevent frustration. This seamless escalation process ensures that no issue is overlooked, providing support teams with the necessary context to resolve problems effectively while maintaining a high standard of customer satisfaction and operational reliability.

  • Our custom user form engine empowers you to design tailored questionnaires with complete flexibility. You can define specific questions and precisely determine the data formats you wish to capture. This intuitive tool ensures you gather exactly the information you need, streamlining data collection while providing a seamless experience for respondents.

  • This software acts as a centralized omnichannel broadcasting hub, allowing you to reach your entire audience simultaneously across WhatsApp, Facebook Messenger, and SMS. Rather than managing siloed apps, you can launch unified campaigns from a single dashboard, ensuring your message lands wherever your customers are most active. To optimize performance, the platform provides real-time analytics to track delivery status and open rates, giving you clear visibility into which channels and messages are driving the highest engagement.

AI & Analytics

  • An AI customer service agent acts as a 24/7 digital concierge, instantly resolving enquiries and providing detailed product information. Beyond support, it drives revenue by seamlessly processing orders and managing bookings directly within the chat. This all-in-one automation eliminates wait times, ensuring customers move from curiosity to conversion without human intervention.

  • Our AI-driven solution continuously monitors social media comments to analyze audience sentiment in real-time. By automatically detecting profanity, aggressive language, or escalating negative feedback, the system identifies critical interactions that require immediate human intervention. Users receive instant alerts, ensuring they can protect their brand reputation and respond swiftly to emergencies

  • In the fast-paced world of customer support, context is everything. This software utilizes advanced AI to generate instant, concise summaries of previous customer interactions, effectively eliminating the need for agents to scroll through long chat histories.

    By condensing complex dialogues into key bullet points and sentiment highlights, the tool allows agents to grasp the "heart" of an issue in seconds. This reduces Average Handle Time (AHT), prevents customers from having to repeat themselves, and ensures a seamless transition between departments. Ultimately, it empowers your team to provide personalized, informed service from the very first message.

  • Instantly breaks language barriers on social media by automatically converting foreign language comments into your language of choice in real-time. Utilizing neural machine learning, it analyze context to provide accurate, fluent translations of slang and colloquialisms.

  • Engagement analytics provide a comprehensive view of audience engagement by tracking metrics like comments and reactions over time. By consolidating data across multiple social media channels, you can identify high-performing content trends and optimize your strategy. This holistic approach ensures a deeper understanding of community interaction and cross-platform performance.

  • Product analytics empowers businesses to decode user behavior and optimize performance through data-driven insights. By tracking key metrics like sales volume across specific timeframes, companies can identify seasonal trends, evaluate marketing efficacy, and predict future growth. This deep visibility ensures smarter decision-making and a more personalized customer experience


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